We collect information you provide directly to us, information collected automatically when you use our site, and information from third parties who help us operate our business.

Information You Provide

• Name, billing and shipping address, email, and phone number when you place an order or create an account
• Payment details, processed securely by our payment provider (we do not store full card numbers)
• Messages you send through our contact form, email, or phone
• Email address if you sign up for our newsletter
• Account login credentials if you register on the site

Information Collected Automatically

• IP address, browser type, device type, and operating system
• Pages viewed, time spent on the site, and referring/exit pages
• Cookie and similar tracking data, described in Section 3

We use the information we collect to operate, maintain, and improve our website and to serve our customers. This includes:

• Processing and fulfilling orders, including shipping and delivery coordination
• Communicating with you about orders, quotes, support requests, and account activity
• Providing customer service, including handling returns, refunds, and warranty claims
• Sending marketing or promotional emails, where you have opted in, and which you may unsubscribe from at any time
• Improving our website, products, and services based on how visitors use the site
• Detecting, investigating, and preventing fraudulent transactions and other unlawful activity
• Complying with applicable legal and regulatory obligations

Our website uses cookies and similar technologies to operate correctly, remember your preferences, and understand how visitors use our site. You can manage or withdraw your cookie preferences at any time using the cookie consent tool on our site.

Most browsers allow you to control cookies through their settings. Disabling certain cookies may affect how parts of the site function, such as the shopping cart.

Payments made on our website are processed by third-party payment processors. We do not store your full credit or debit card number on our servers. Our payment processors maintain their own privacy and security practices, which are governed by their own policies.

We do not sell your personal information. We share information only in the following limited circumstances:

• Service providers — payment processors, shipping carriers and freight companies, website hosting, and email or analytics platforms that help us operate the site
• Legal requirements — where required to comply with a law, regulation, subpoena, or court order
• Business transfers — in connection with a merger, acquisition, or sale of business assets, subject to standard confidentiality protections
• With your consent — for any other purpose disclosed to you at the time information is collected

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining order and warranty records, complying with tax and legal obligations, resolving disputes, and enforcing our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to certain legal exceptions
• Opt out of marketing communications at any time
• Request a copy of your information in a portable format

Our website and products are intended for business and commercial use by adults. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Our website may contain links to third-party websites, such as social media pages or manufacturer sites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of any site you visit.

Some browsers offer a "Do Not Track" setting. Because there is not yet a common industry standard for how to respond to these signals, our website does not currently respond differently based on Do Not Track browser settings.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your personal information, please contact us using the details below.